Privacy Policy

Who We Are

CY Atelier is the trade name of W AND C CO., LTD., a wood packaging manufacturer based in Taichung, Taiwan. This policy explains how we handle personal data collected through our website at cyatelier.com.

What Data We Collect

Contact Form Submissions

When you submit an inquiry through our contact form, we collect:

• Your name
• Your company name
• Your email address
• Your product category of interest
• Estimated annual quantity (if provided)
• Project description (if provided)

We collect this information solely to respond to your inquiry and assess whether we can meet your manufacturing requirements.

Website Analytics

We use Google Analytics to collect anonymised data about how visitors use this website. This includes pages visited, time on site, browser type, and approximate geographic location (country or region level). This data does not identify you personally.

We use Cloudflare as our content delivery network (CDN). Cloudflare processes network traffic to deliver this website securely and efficiently.

How We Use Your Data

We do not use your data for automated decision-making. We do not sell your data to third parties. We do not use your data for marketing purposes without your consent.

Third-Party Services

This website uses the following third-party tools:

• Google Analytics — website usage analytics. Google's Privacy Policy
• Cloudflare — CDN and security services. Cloudflare's Privacy Policy
• Sanity — content management system. Sanity's Privacy Policy

Data Retention

Contact form submissions are retained for as long as there is an active or potential business relationship, or as required by applicable tax and business record-keeping laws in Taiwan. You may request deletion at any time.

Analytics data is retained according to Google Analytics' default retention settings (26 months).

Your Rights

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with applicable data protection legislation, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete your personal data (subject to legal retention requirements)
• Object to processing or restrict how we use your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at contact@cyatelier.com. We will respond within 30 days.

Cookies

This website uses:

• Strictly necessary cookies — required for the website to function (Cloudflare security cookies)
• Analytics cookies — Google Analytics (_ga, _gid) for usage measurement, set only with consent

You may manage or disable cookies through your browser settings at any time.

Data Transfers

W AND C CO., LTD. is based in Taiwan. Taiwan has been assessed by the European Commission as providing an adequate level of data protection for transfers of personal data from the EEA.

Data processed by Google Analytics and Cloudflare may be transferred to servers in the United States or other countries. These transfers are covered by the respective companies' standard contractual clauses.

Contact

For privacy-related questions or to exercise your rights:

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be noted on this page.